CRM Specialist

  • Data & Analytics
  • Remote job

CRM Specialist

Job description

REBORRN is a management consultancy based in London & Athens. We are a fast-growing hybrid of consultants & makers on a mission to challenge how a modern consultancy should look like in the Digital Economy. We provide business & product consulting to visionary companies like Google, Coca-Cola, Kaizen, G4S SEE, and L’OREAL with expertise in Management Consulting, Digital Transformation, Advanced Analytics, Digital Products, and Organization Design.

 

We are currently looking for a talented CRM Specialist to join our team and support the development and implementation of our CRM projects with key clients. The ideal candidate will be to help us leverage technology and different platforms to deliver better CRM, BPO, and Data solutions to our clients.

 

 

😇 Who you are.

Your academic background can be anything related to Business, Marketing, Technology, or Engineering, but what’s important is that you have already put your theoretical knowledge into practice by gaining 1-2 years of hands-on experience in Marketing Automation, Customer Relationship Management, or Business Optimization roles.

 

You can set up a campaign in a Marketing Automation platform or create a workflow in a CRM system with your eyes closed.

 

You understand how Platforms work (mainly CRM and Marketing Automation platforms, but in some cases, Integration Platforms and Tag Management solutions, too). But even when you don’t know something, it’s easy to dig deep and quickly discover the details.

 

Having working experience in the Salesforce Marketing Cloud would be a huge plus! Or maybe you have some understanding of HTML / CSS / JS code; that would be great as well! Any familiarity with Zoho Platforms would be awesome but not necessary.

 

You like creating out-of-the-box solutions to deliver the expected Marketing and Business results, and you have a proactive attitude towards solving problems. Even if something “just works,” you seek to optimize the way it works!

 

But we don’t only care about what you can do; we also want to know who you are!

 

You are a fast learner, and you have a “can do anything” attitude. You never shy away from the challenge of going beyond your scope of work and exploring different areas of expertise.

 
You genuinely protect confidential information and keep it to yourself.

 

You are curious by design. You always try to find better ways to do things. You experiment, and you learn by trying. You never stop looking for the right answers.

 

You are a team player, so the formula for success to you is company>team>self.

 

Last but not least you care. At Reborrn we don’t accept the “this is not my job” mentality. If someone spills coffee on the floor, you pick-up the mop and clean the mess.

 

 

💪 What your day to day will look like.
You will be working in a vibrant environment, so you can never expect to have just another typical day at work. It’s definitely not your comfort zone, but you will never get bored, that is a promise. And It doesn’t end here. You will always be more than welcome to get exposed to different departments within Reborrn and jump into cool projects that resonate with your personal interests. At Reborrn, we are huge fans of cross-functional collaboration!

 

You will split your time & attention to the following:

  • Creating Automations, loyalty activations, and monitoring their performance

  • Setting up, testing, and sending Marketing Campaigns (email/sms)

  • Being the go-to person when something is not working properly, ready to fix what's broken or improve the process

  • Liaising with the client and our development team. Handling day-to-day communications and incoming requests from the client

  • Data Analysis from the Campaigns and proposals for optimization & next actions

  • Researching new platforms, tools and processes to help the client achieve their KPIs and business results


Benefits. And it doesn’t end here.


Our most important perk is offering you an energy-laden workplace with some of the market’s top talent and an opportunity to thrive. Apart from that, here are some highlights:

  • Kick ass tech gear

  • Unlimited Vacation Policy

  • Private medical insurance

  • Flexible on Remote working

  • Growth Opportunities

  • All you can read books program

  • Free Travel Card for Public transport

  • Amazing office space at the heart of Athens

  • Subscription for Electric Scooter or e-Bike 

Job requirements

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